Mountain Magnolias will accept returns and refunds if item(s) are returned in the condition they were sent. I must be notified within 2 weeks of order receipt if you will be returning the order. A refund will be provided once I have received the item(s) in good condition. Please note: If items are returned smelling like smoke of any kind or they are damaged, your return and a refund will not be accepted. Thanks for your understanding! đź’•